Pay per Head Outsourcing Review

Welcome to my site, my name is Thomas and I have been using pay per head services for the last 8 years. I've used so many different sites, I feel I've put at least a couple of players in virtually every pay per head shop in existence (and some which no longer exist too).

I must say that getting a bad provider can cause such a huge hassle, that the financial loss is almost not that bad. I've lost over $30k when Dalton's place went down. But compared with the headache of loosing all records of my players... that isn't that bad. After all, can you imagine what a nightmare it was to settle 100s of bets with no records?

Fortunately, this industry is maturing. Most providers have double and even triple redundancy lines and power backups. The operators have consolidated and there are some truly huge shops out there, which allow for much lower prices without sacrificing much quality. The only real problem in selecting a good pay per head provider is deciding which to choose out of the many offerings available for people seeking sportsbook business solutions.

Best Wishes,
-- Thomas, Pay per Head Advocate
Last updated on Aug 01 2010

Rank Name PPH PhonePPH InternetFree WeekCasinoLive Dealer Rating Info
PricePerHeadUSA.com PPH Review$17$10NoYesYes
Review

BookemDirect.com PPH Review$28$22NoYesNo
Review

SportsbookSolutions007.com PPH Review$17$10NoYesYes
Review

24-7Bookie.com PPH Review $18$13NoYesNo
Review

Eagledp.com PPH Review$27$15NoYesNo
Review

BeAnOffshoreBookie.com PPH Review$22$22NoYesNo
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SportsPricePerHead.com PPH Review$18$18YesYesNo
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PerPlayer.com PPH Review$15$15NoYesNo
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PayPerHead.com PPH Review $25$20YesYesNo
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ABCPerHead.com PPH Review$20$17NoYesNo
Review

PricePerHeadUSA.com PPH Review

Casino: Yes
Live Dealer: Yes
Free Week: No
PPH Internet: $10
PPH Phone: $17

Ratings
Overall
Cost
Service
Software
Reputation

Price Per Head USA has a simple yet professional design that allows people to trust their services on the first impression basis. I like how the layout looks because it isn’t highly packed with images, and it gets down to the point. I use High Speed, but even Dialup users shouldn’t have problems with a load up.

Many sports available for your players to wager, including Auto racing, Boxing, Tennis and Golf. There is Horse Racing, Digital Casino and even Live Dealer Casino – quite a rare feature for a pph call center. For every sport offered PricePerHeadUSA.com  has a large selection of betting options, including parleys, if bets, round robins, teasers, reverses, props, 1st halves, halftimes and money lines. No complaints here.

I couldn’t find any information on the pricing, so I called their customer service number. Finally, somebody talking in plain English! That’s what my players like too. The price is very competitive – $10 per person via internet and $17 over the phone. It might be even less if you have a lot of players.

Service is available 7 days a week. You can call their phone number or email them. What I really liked is that they have 5 different e-mail addresses for Technical support, Administration, Customer Service, Agent Care and Marketing.

I really like PricePerHeadUSA.com, how organized and easy it is. It’s one of my favorite pph call centers, definitely in the top 5.

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BookemDirect.com PPH Review

Live Dealer: No
Free Week: No
Casino: Yes
PPH Internet: $22
PPH Phone: $28

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Overall
Cost
Service
Software
Reputation

BookemDirect is a licensed price per head call center operating in Costa Rica. It has a really nice design, pleasing and not stressful to your eyes. Fast loading and easy to browse with all the links towards the left side and at the top.

There are a few inconsistencies on the website that caught my attention. First, ‘Our management consists of well-known and respected individuals’. If they are well known, I’m not exactly sure where it is that they are well known… no doubt about being respected though. Second, ‘We have been in operation for just over 10 years now’. My research showed they were established in October 2001, and that statement was written no later than 2007. But I guess everybody exaggerates when it comes to experience. Anyways, they’ve been in business long enough. It’s actually the oldest price per head call center I’m aware of.

There is a decent amount of sports available at BookemDirect.com including Football, Soccer, Baseball and Horse Racing. In addition, they offer online casino with no percentage commission. I really like that.

There are a few betting options here that will make the average gambler happy, including Straight bets, Parlays, Teasers, Reverse bets and Round Robins. While there aren’t that many, they still take care of the basics of sports gambling.

I have to say the fees at Bookem Direct are ones of the highest in the industry. $28 per person over the phone, which goes down to $25 with 100 players, and $22 per person via internet. But remember, they are the oldest ones in business!

Customer service, as I expected, was excellent. They have phone and e-mail support as well as online form which is responded within 12 hours.

In conclusion, this is definitely a great option for those who don’t mind investing an extra buck for quality. Experience just speaks for itself.

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SportsbookSolutions007.com PPH Review

Free Week: No
Casino: Yes
Live Dealer: Yes
PPH Internet: $10
PPH Phone: $17

Ratings
Overall
Cost
Service
Software
Reputation

SportsbookSolutions007.com is a pay per head shop operating from Costa Rica. The website has a really nice design, pleasing to the eyes. Page load is very fast and navigation is easy as links aren’t really spread out that much. This is probably the best part of the layout.

The first thing you notice on the webpage is the price. $10 per head! Not bad at all. But it might be a temporary offer though, I’m not sure about that. Another impressive thing about SportsbookSolutions007 is their language selection, they have people speaking English, Mandarin, Cantonese and Spanish, which is pretty rare in this industry.

Standard betting options and a great variety of sports are available here including Basketball, Football, Soccer, Golf and many more. In addition, they offer horse betting on most race tracks in the US, and a digital casino with over 20 different casino games. But that’s not it. SportsbookSolutions007.com has another rare feature – a live dealer casino.

Customer service and technical support are available 24/7 via the phone or email. There is an online form with 5 departments to address to. When I contacted them, they were very friendly and answered in a professional manner. I like most pay per head shops located in Costa Rica, their English skills are usually better. Unfortunately, I wasn’t able to check on the rest of the languages.

Well, I really like Sportsbook Solutions 007. You will get a perfect quality for the price here, and I haven’t found a better price yet.

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24-7Bookie.com PPH Review

PPH Internet: $13
PPH Phone: $18
Free Week: No
Casino: Yes
Live Dealer: No

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Overall
Cost
Service
Software
Reputation

My first impression of the website is good; a nice design, pleasing to the eyes. The load time is a little slower than an average site. Dial up users will have some trouble opening the page if they aren’t patient. Many images on the site slow it down greatly. This is in contrast to the current trend for gambling-related companies that are currently opting for more easy to use interfaces instead of slow loading fancy layouts.

The website is pretty easy to navigate, although it is definitely lacking some basic information. You will find plenty of relevant text everywhere you click, but very little to the point. ‘About us’ and ‘Contact us’ sections say anything but what the page topic indicates. Nothing is mentioned about where the company is located.

Customer service at 24-7bookie.com is decent, although there is only one phone number and one e-mail address (you have to look for it). They have 24/7 customer support and English speaking stuff, but who doesn’t? Nothing about bilingual employees is mentioned.

24-7bookie.com uses a basic gambling structure with standard betting options, so an average bookie agent shouldn’t have any problems.

Other missing information includes the price. I had to contact them to find out it’s $18 per head over the phone and $13 over the internet, which makes it one of the lowest in the industry. In addition, the price goes down if you have over a hundred players.

If you are an average bookie agent looking for an average pay per head service provider and want to pay lower price,   then this is a decent choice.

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Eagledp.com PPH Review

Free Week: No
Casino: Yes
Live Dealer: No
PPH Phone: $27
PPH Internet: $15

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Overall
Cost
Service
Software
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This is another offshore pay per head sportsbook where the load time suffers greatly unless your connection is high speed. Dialup users will have to have patience when accessing Eagledp because they do have a fancy layout.

Navigation is very simple, as they have the Agents Login towards the top right. A lot of links in the middle of the site which can be a nuisance, but nothing too gaudy. It starts with a page where you can choose your language. If I’m not mistaken, besides English there are Vietnamese and one of Chinese dialects offered. 

I wasn’t able to find either betting options or sports offered on the website, so I contacted their customer service. There is plenty of service options here. They have a Live Chat feature where people can click a link and get instant help, then there is phone support, e-mail and fax. Their email service took almost 12 hours though which is so-so…

Anyways, a majority of sports are available including Basketball, Football, Soccer, and Hockey. Casino and Horse Racing are free.

I would have probably signed up with them if it wasn’t for the price. $15 per person via internet is acceptable, but $27 over the phone… I don’t think so. You might get a slightly better price, but only if you have over 300 players. I don’t have those numbers.

Eagledp.com would be a little higher than your average offshore pay per head. I don’t use them because I have my own provider I stick to. And I really hate overpaying.

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BeAnOffshoreBookie.com PPH Review

Free Week: No
Casino: Yes
Live Dealer: No
PPH Internet: $22
PPH Phone: $22

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Overall
Cost
Service
Software
Reputation

BeAnOffshoreBookie.com price per head sportsbook has been in business since 2007 and has a very simple website. It looks like they put very little effort in creating it. The first thing you see on the home page is a picture of a half-naked girl. That’s a cheap marketing trick in my opinion, although she does look hot. Well, good for her. And I’m not a big fan of a white background either, that’s stressful to the eyes. The writing also seems kind of careless: overused statements and often a lack of punctuation. 

Navigation is very easy, probably because there is almost nothing to navigate there. A few links on the left, that’s it. There are only two options to contact them: a phone number and an online form; no address, no e-mail. ‘Customer Service’ section doesn’t give any additional contact information, but it has a picture of a pretty girl instead. I have to admit, that picture made me call them right away. Unfortunately, there was a guy that answered the phone… Anyways, customer service is pretty decent, nothing to complain about here. I signed up with them and placed a couple of players, they didn’t have any complaints either.

BeAnOffshoreBookie.com offers many of the major sports including Basketball, Football, Baseball, Hockey and Soccer. Not so many betting options though, just the most basic ones. They also have free racebook and casino. 

The price is hardly competitive here, to say the least. It’s $22 per head without any difference between phone and internet players. I don’t think it’s fair since it’s cheaper for the company to handle customers that only use internet, and most price per head sportsbooks take that into consideration.

On the whole, Be an Offshore Bookie is a reliable pph service provider.

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SportsPricePerHead.com PPH Review

Casino: Yes
Free Week: Yes
Live Dealer: No
PPH Internet: $18
PPH Phone: $18

Ratings
Overall
Cost
Service
Software
Reputation

I like Sports Price Per Head in general. They seem pretty professional and competent. I did business with them back in 2007 and both me and my customers were satisfied with the service. I hope they are keeping the same level of quality.

The website didn’t impress me too much with the layout design. Besides, when I look at this one I see many others; nothing original here, but the writing is good and grammatically correct. The only information missing from sportspriceperhead.com is the price. There is a ‘Sports Price Per Head Fees’ section which only says that they are offering the cheapest price per head fees and the best services. Second question from FAQs is “How can I know about the price per head fees you are charging?” Good question! The answer is that the fees depend on bookmaker’s needs; not very informative either. I can only say that for my needs two years ago they were charging $18 per head, which is not bad, but far from being the cheapest. But the great thing is you get your first two weeks free.

As I already mentioned, customer service was actually very good at SportsPriceperHead. They have a toll free number, an email and an online form to fill out. Support is available 24/7 in four different languages. I have used their services a couple of times and have never had a complaint.

Choice of sports and betting options are no problem. They offer pretty much any sport there is, including Basketball, Football, Baseball, Soccer, Golf, Hockey, Horse Racing and more.

I must say Sports Price Per Head is a fairly decent betting agent solution from Costa Rica. It’s affordable and gives good service for the price.

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PerPlayer.com PPH Review

Free Week: No
Casino: Yes
Live Dealer: No
PPH Internet: $15
PPH Phone: $15

Ratings
Overall
Cost
Service
Software
Reputation

Loading time  for this site is very slow and the layout isn’t too good. My first impression of perplayer.com sportsbook solution was disappointing, and the only reason I tried it out was because I heard they had decent service.
The website is quite primitive, 5 boxes on top, that’s it. No ‘About us’ or ‘Contact us’ links, which is pretty careless in my opinion.

There is one contact number on the top of the page, no e-mail, no address. I didn’t feel like contacting them, so I can’t comment on their customer support.

As far as the website shows, the only sports perplayer.com offers are football, baseball, basketball and hockey. They do have online casino, not sure about horse racing though. Nothing about betting options either.

The price is affordable, 15 bucks per player. That’s not bad if most of your players use the phone. In case most of them use internet, or if you have a lot of players, there are better bookie solutions out there.

Overall this sportsbook solution seems a little iffy. They are pretty new too, less than 1 year in business. Although their site says ‘50 plus years of the sports betting business’, not sure what they mean by that. But once again, I didn’t use them personally, but heard from other people they got decent service.

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PayPerHead.com PPH Review

Free Week: Yes
Casino: Yes
Live Dealer: No
PPH Internet: $20
PPH Phone: $25

Ratings
Overall
Cost
Service
Software
Reputation

PayPerHead sportsbook software provider is located in Panama City, Panama, the banking capital of Latin America, as stated on the website.

My first impression is OK… nothing pops-out at me, just a standard site. There are a few websites similar to this one, but with semi different layouts, so the navigation might be seen on multiple sites. Loading time is decent on dialup connections.

All major sports are available at PayPerHead.com including Basketball, Football, Baseball, Hockey, Soccer, and Golf. Like every other betting PPH site, it supplies you with various betting options, offers horse racing and on-line casino, so no complaints here.  The main promotion offered is 50% sign up bonus or 1 free week for your players.

Now let’s get to the fees. As most sportsbook software providers, they don’t state prices on the website, so I contacted their customer service phone number. Here is what I found out: $20 per player over the internet and $25 over the phone, if you have over 50 players. This is a way above average! In addition, casino is not free, it’s extra 6 bucks per customer. Damn!

I’ve dealt with their customer service representatives on several occasions and their English level leaves much for improvement. It definitely doesn’t compensate for such high fees

Overall, Pay Per Head is not the worst option out there. I really like the way it looks and feels when navigating. However, you won’t have any difficulty finding better customer service and much better price.

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ABCPerHead.com PPH Review

Casino: Yes
Free Week: No
Live Dealer: No
PPH Internet: $17
PPH Phone: $20

Ratings
Overall
Cost
Service
Software
Reputation

ABC Per Head is a PPH service branch of ABC Islands Sportsbook and Casino based in Costa Rica.

My first impression when viewing ABCPerHead was very high. I like how the layout looks and the loading time was fast despite the flashing images on the page. Navigation is easy since all the links are together on top.

‘About Us’ section is missing, which is a drawback in my opinion. ‘PPH Fees’ section has a sales-pitch resembling paragraph ending with a phone number and an exclamation mark. Same number, that appears on top of each page! No actual fees are given.

I usually like to look for spelling and grammar mistakes on the websites, and honestly, I was able to find a few. But nothing essential.

Although they claim on the home page that they have been in business for 17 years, my research showed that ABC Islands was established in 1996 and ABC Per Head itself – in the beginning of this year.

Many sports are available for the players here including Football, Baseball, Soccer, Hockey, and Horse Racing. Great amount of betting options, too. After all, they have about 13 years of experience in sportsbook and online casino industry.

Although there is not too many contact options: two phone numbers and one e-mail address, customer service at ABCPerHead.com is pretty decent. When I called, they answered in good English and a professional manner. However, customer support is only available from 7am to 7pm Pacific time zone, while almost every other PPH service offers it 24/7…

Now about the fees. They are quite average at ABC. $20 via the phone and $17 online ($15 if you have over 100 players). If you wish to have your own website, ABC Islands Per Head can create one for 40 bucks a month. Not bad either.

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