BookemDirect is a licensed price per head call center operating in Costa Rica. It has a really nice design, pleasing and not stressful to your eyes. Fast loading and easy to browse with all the links towards the left side and at the top.
There are a few inconsistencies on the website that caught my attention. First, ‘Our management consists of well-known and respected individuals’. If they are well known, I’m not exactly sure where it is that they are well known… no doubt about being respected though. Second, ‘We have been in operation for just over 10 years now’. My research showed they were established in October 2001, and that statement was written no later than 2007. But I guess everybody exaggerates when it comes to experience. Anyways, they’ve been in business long enough. It’s actually the oldest price per head call center I’m aware of.
There is a decent amount of sports available at BookemDirect.com including Football, Soccer, Baseball and Horse Racing. In addition, they offer online casino with no percentage commission. I really like that.
There are a few betting options here that will make the average gambler happy, including Straight bets, Parlays, Teasers, Reverse bets and Round Robins. While there aren’t that many, they still take care of the basics of sports gambling.
I have to say the fees at Bookem Direct are ones of the highest in the industry. $28 per person over the phone, which goes down to $25 with 100 players, and $22 per person via internet. But remember, they are the oldest ones in business!
Customer service, as I expected, was excellent. They have phone and e-mail support as well as online form which is responded within 12 hours.
In conclusion, this is definitely a great option for those who don’t mind investing an extra buck for quality. Experience just speaks for itself.